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Advice for the Accidental Community Manager

Librarian, internet folk hero and former Metafilter moderator Jessamyn West explains how to run a successful community. … Read More The post Advice for the Accidental Community Manager appeared first...

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Creating Community Culture

How to build a space that helps people build relationships with each other … Read More The post Creating Community Culture appeared first on Coral.

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How To Argue Successfully Online

If we can’t agree on basic reality or facts, how can we discuss what's right and wrong? … Read More The post How To Argue Successfully Online appeared first on Coral.

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How To Use Forms With Your Audience

If you don't ask in the right way, you can alienate the readers with whom you're trying to connect … Read More The post How To Use Forms With Your Audience appeared first on Coral.

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User-Submitted Malware: A Safety Guide For Journalists

When you ask people to send you images and documents, you are creating a potential risk for your newsroom … Read More The post User-Submitted Malware: A Safety Guide For Journalists appeared first on...

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The Empty Box

It's time to be strategic around your comments … Read More The post The Empty Box appeared first on Coral.

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12 Tips For Doing Journalism With Communities

If you plan it right, this can be the most fulfilling work of your career … Read More The post 12 Tips For Doing Journalism With Communities appeared first on Coral.

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Listening 101

To understand what someone is trying to say, do the hard work … Read More The post Listening 101 appeared first on Coral.

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You’ve Installed Talk. Now What?

Setting up the technology is just the first step. … Read More The post You’ve Installed Talk. Now What? appeared first on Coral.

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How To Engage In The Comments: A Journalist’s Guide

There's huge value in interacting with your community, both for your reporting and your company. Here's how to do it effectively. … Read More The post How To Engage In The Comments: A Journalist’s...

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